Anyone can get support if they are having an installation or licensing problem, even if they do not have a RWS Support & Maintenance Agreement, via the RWS Customer Gateway. This provides links to a range of step-by-step articles on solving common installation or licensing issues to help get you up and running, but if this does not help there is also a link to submit a RWS Support Case. To go to the Installation & Licensing Support page click here.
TMC – Tempora Mutantur Consultants
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